Data protection

Patient information about data protection

As a patient at the Paulinenkrankenhaus, you have the right to be given detailed information about the data-processing operations which are undertaken in connection with your treatment.
To supplement the shorter information sheet which was given to you together with the treatment contract, below you will find detailed information which you can also obtain in printed form at Reception.

Detailed patient information about data protection

Data protection on our website

Thank you for visiting our website. It matters greatly to us that our patients’ personal data is handled in confidence and with care. For this reason, the data concerning your access to our website will be logged solely for the purposes of system security, the analysis and correction of technical faults, optimising our Internet presence, and for statistical purposes. The data will automatically be deleted afterwards.

Whenever it is sufficient, data are collected in anonymised form. No transmission of stored data to third parties takes place.

Cookies are small files which are sent to your browser and can be stored on your computer. Our website does not use any cookies or other technologies which can be used to analyse users’ access behaviour.

However, the Pauline website does use session cookies. If you use the text-scaling function on this website, your setting will be stored by means of a session cookie and automatically restored on your next visit. We also use cookies as additional spam protection for forms (captchas). Third parties do not obtain access to these cookies.

You can use the settings on your browser to refuse the storage of cookies generally, or choose to be asked whether or not to store them on each specific occasion.

However, you will then only have restricted use of font scaling. When cookies are disabled, it is no longer possible to send forms on our website (patient greeting, job application form, guesthouse and conference room enquiry, and contact request). In this case please use the email address provided.

With regard to data security and data protection, you should think seriously about which web servers you wish to permit to generate cookies. Session cookies automatically become invalid once you have closed your browser, but they still have to be deleted manually.

If you provide your personal data in connection with a contact request or a patient greeting, you do so on a voluntary basis. These data will only be used to fulfil your wishes or requests, and then deleted. The data will not be disclosed to third parties. We are unable to accept any liability for the secure transmission of messages addressed to us via email and the internet. The contact, patient greeting, conference room enquiry and guesthouse enquiry forms are transmitted in encrypted form.

This Data Privacy Statement applies to visits to our website. The links we provide lead to websites of our cooperation partners, professional associations and healthcare establishments, and the Paulinenkrankenhaus accepts no responsibility for the content of these. The content of this Data Privacy Statement also does not apply to the external links.

Data protection on our Facebook page

Data Privacy Statement (last updated: 12 August 2019)

For its Facebook page, the Paulinenkrankenhaus uses the technical platform and services provided by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

We wish to point out that you yourself are responsible for your use of the Facebook page and its functions. This applies in particular to using the interactive functions (e.g. commenting, sharing, rating). Alternatively, some of the information offered via our Facebook page can be accessed on our website at

When you visit our Facebook page, among other things Facebook records your IP address as well as other information which is available on your PC in the form of cookies. This information is used to provide us, as the operator of the Facebook pages, with statistical information about the use of the Facebook page. Facebook provides more detailed information about this via the following link:

The data concerning you that are collected in this context are processed by Facebook Ltd and might be transmitted to countries outside the European Union. Facebook’s data policy describes generally what information Facebook receives and how it is used. You will also find information there about ways of contacting Facebook, and the options for your browser settings in respect of advertising. Facebook’s data policy is available via the following link:

Facebook’s full data use policy can be found here:

Facebook does not state clearly and conclusively, and we do not know, how it uses the data from visits to its pages for its own purposes, to what extent activities on the Facebook page can be linked to individual users, for how long Facebook stores these data, and whether data from visits to the Facebook page are disclosed to third parties.

When you access a Facebook page, the IP address allocated to your end device is transmitted to Facebook. According to Facebook, this IP address is anonymised (for “German” IP addresses) and erased after 90 days. Facebook also stores information about its users’ end devices (e.g. in connection with the “login alerts” function); this might make it possible for Facebook to associate IP addresses with individual users.

If you are currently logged in on Facebook as a user, there is a cookie on your end device containing your Facebook username which enables Facebook to trace your visit to this page and how you used it. This also applies to all other Facebook pages. Facebook can use the Facebook buttons incorporated into websites to record your visits to these website pages and attach them to your Facebook profile. These data can also be used to display customised content or advertising to you.

If you want to prevent this, you should log out of Facebook or disable the “Stay logged in” function, delete the cookies on your browser, close your browser and then launch it again. This will delete the Facebook information by means of which you can be directly identified, and you will be able to use our Facebook page without your Facebook username being disclosed. If you use interactive functions on our Facebook page (like, comment, share, messages etc.), a Facebook login template will appear. If you log in, Facebook will again be able to recognise you as a particular user.

On the following support pages, Facebook provides information about how you can manage or erase the data it holds concerning you:

As the provider of the information service, we do not collect and process any other data from your use of our service. You can find this Data Privacy Statement as updated from time to time under “Impressum” on our Facebook page.

If you have any questions about data protection, you can contact the Paulinenkrankenhaus Data Protection Officer at

Video surveillance of the hospital premises

You will find information about the video surveillance of the premises of the Paulinenkrankenhaus here:

Video surveillance information

Data Protection Officer

If you have any more questions about data protection at our hospital, please contact our Data Protection Officer:

Georg Weiß
Phone: +49 (0)30 30008-578